Job Purpose
• Create demand for company products.
• Implement company’s sales and marketing strategies.
• Develop key loyal customers.
• Achieve sales targets.
• Sell proper product mix.
• Handle customer complaints as per the set norms.
Main Accountabilities
• Plan and schedule customer calls and visit customers as per planned and targeted call frequency.
• File daily call reports in SMMS as per company norms & submit other relevant reports as per business requirements.
• Create awareness and usage of company’s products by the customers with high impact communication with effective / proper usage of given marketing inputs.
• Ensure proper service to customers by understanding their wants, needs, problems by understanding the same during the interaction.
• Regularly provide feedback to the company on competitor’s activities.
• Timely conduct CME’s and Dr. meets
• Regularly visit stock points, book orders with cheques / DD’s and forward the same to HO / C & F for processing.
• Orders booked should have a proper product mix.
• Handle customer complaints promptly and as per set norms.